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Subprocessors
Levee Labs, Inc. (“Levee”) uses a small number of third-party service providers to deliver its platform. A subprocessor is a provider that processes customer personal data on Levee’s behalf, under contract, and only for the purposes set out below. This page lists the subprocessors Levee currently uses for customer personal data, and is the list referenced by Levee’s Data Processing Addendum.
Last updated · 20 July 2026FIG 1.0 · Current list
Subprocessors that process customer personal data.
Each provider below receives only the categories of data listed, and only for the stated purpose.
| Subprocessor | Purpose | Data processed | Processing location |
|---|---|---|---|
| Google Cloud (Google LLC) | Cloud hosting and AI. GKE, Cloud SQL, Cloud Storage, Vertex AI, Gemini API, Speech-to-Text, Vision, Translation, BigQuery, Cloud Logging, and Cloud Run. | All platform data, including inspection images, video, and audio. | United States (us-central1). Certain AI models are served from a multi-region “global” endpoint. |
| Vercel Inc. | Web application hosting and server-side rendering for the customer portal. | Account and session data, application API traffic. | United States. |
| ElevenLabs Inc. | Conversational voice and speech-to-text for training and roleplay features. | Staff voice audio, streamed directly from the user’s browser. | United States. |
| Twilio Inc. | SMS delivery for login codes and notifications. | Staff mobile numbers. | United States. |
| Twilio SendGrid | Transactional email. | Staff names and email addresses. | United States. |
| Oracle (OPERA / OHIP) | Property-management-system integration, where a customer enables it. | Room and reservation status data. | Per Oracle deployment. |
FIG 2.0 · ScopeGoogle Cloud data transfers Oracle is optional Voice audio does not transit Levee
How to read this list.
The Oracle OPERA / OHIP integration applies only to customers who choose to enable a property-management-system integration. If a customer does not enable one, Oracle processes none of that customer’s data through Levee.
For the conversational voice features, audio is streamed directly from the end user’s browser to ElevenLabs. That audio does not pass through Levee’s servers.